Cache of job #14172181

Job Title

Operations Manager

Employer

Sanderson Recruitment

Location

Kildare

Description

Sanderson is partnering with Irelands premier flat racecourse and is one of Ireland's leading sporting and entertaining venues. Staging 23 race meetings a year and with up to 1,000 racehorses trained on its grounds, this company is the spiritual home of horse racing in Ireland. Job purpose: This person will have responsibility for the day-to-day operation of the Racecourse in order to deliver memorable race day and non-race day events for all customer groups. They will also work as the event controller at any given event. The position will be part of the company's senior management team offering a fulfilling and rewarding role for a successful candidate with ambitions to develop a career in the horse racing industry. Reporting to: Chief Executive Officer. Responsibilities: Plan, project manage and oversee the operation of all race days operating as Event Controller for all race meetings, including events such as the Dubai Duty Free Irish Derby Festival and Irish Champions Weekend. Develop, keep updated and implement best practice policies and operating procedures for the racecourse. Supported by the Horse Racing Ireland Health and Safety function, ensure that the venue operates in full compliance with all of its statutory obligations. Manage a small team of operations staff to ensure delivery of race day and non-race day operations to the standards expected giving an exemplary customer experience for clients at both race day and non-race day events. Working with this team, recruit, train, roster and manage all casual race day staff, ensuring the delivery of excellent customer service. Co-ordinate the activity of all race day partners and service providers to deliver the the company's strategy of operational excellence, particularly in the areas of transport, parking, catering, Tote, and bookmaker betting. Working with the Facilities function/manager, develop and implement a facilities management plan, including for temporary facilities at bigger race meetings. Skills and Experience: Relevant operations and event management experience with an emphasis on customer experience. At least 3-5 years' experience of managing and leading a team. Experience of project management and delivery within budget against tight, fixed deadlines. Knowledge of the Irish racing industry. As racing takes place principally at times at which it is convenient for the public to attend, a flexible approach to work will be required including working in the evenings and at weekends.

Date Added

386 days ago

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