Customer Service Representative

Webrecruit Ireland

Co Dublin, Co Kildare, Wicklow

Customer Service Representative (10 Month Contract. Bray, Co. Wicklow. €Excellent DOE. Founded in 1992, our client is a leading developer, manufacturer and marketer of high quality diagnostic test kits. They are now looking for a Customer Service Representative to join their team for a ten month contract which has the potential to extend. If you are looking for a contract position where you can put your customer service skills to good use, look no further, this is the role for you. This is an amazing challenge where you will be able to get involved in every aspect of customer service from customer support, to sales activities and, with great rewards on offer and the chance to extend you contract, it’s the perfect chance to develop and further your skill-set. As a Customer Service Representative, you will be responsible for delivering outstanding levels of service to customers in all interactions be it in a sales capacity, support work or order processing. Reporting to the Customer Service Manager, you will support revenue generation and sales achievement through effective order processing, efficient relationship building and superb admin work. Specifically, you will: - Effectively and efficiently communicate with customers. - Process all orders received. - Administer customer files in terms of set-up, price maintenance and shipping activities. - Maintain back order logs. - Provide support to the Sales Team as and when required. - Assist the Accounts Receivable function when necessary. So, if this the role for you? If so, you will need: - At least one year’s experience in a customer service environment and accounts receivable. - Order entry experience. - A good level of IT literacy and proficiency with Microsoft Office. - A Leaving Certificate. Attentive to detail and highly numerical, as a Customer Service Representative, you will also need excellent written and verbal communication skills. A third level qualification while not essential would be beneficial to your application.Fluent German language skills, in addition to English, would also be an advantage, but this isn't essential. To apply for the role of Customer Service Representative, please apply via the button shown. This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency. Additional Keywords: Customer Service Representative, Customer Service Advisor, Customer Service Rep, Sales Support Representative, Order Processor, Customer Care Advisor, Customer Support Rep, Customer Service Executive. This job originally appeared on RecruitIreland.com.

2171 days ago