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Employer Pe Global
Job Title Order To Cash Manager

Order to Cash Manager

Our Finance Shared Services Centre (FSSC) team currently wish to recruit an Order to Cash (O2C) Manager, on a specified purpose contract to cover a maternity leave. This role will report to the FSSC Manager and will be responsible for ensuring that the O2C workstream within FSS operates on a customer focused basis, delivers the agreed scope of services to the required level of quality and within agreed timelines. The main duties and responsibilities of the role will include the following:

  • Develop and maintain strong business partnership with the Business Unit Commercial, Operations and Customer Services functions to ensure financial elements of customer interactions is integrated across all elements of the Order to Cash end to end process;
  • Oversight of key O2C processes including sales invoicing, credit management, insurance cover & debt recovery, customer balance collections and application, credit hold release & O2C month end close activities;
  • Provide management and leadership to the O2C work-stream to ensure the required standards are consistently achieved, and that work is prioritised in alignment with current or planned business goals.
  • Ensure best practice and a robust internal control environment is adhered to in all O2C processes;
  • Identify additional value added services to be provided to the Business Unit, utilising external best practice and benchmarks, trends in O2C processes and internal reviews;
  • Participate in other FSSC Projects, Business Transformation programmes and complete other ad-hoc duties as and when required;
  • Track and report on relevant Metrics and KPI's. Ensure compliance with company policies and procedures and provide inputs for KPI's. Working with the FSSC Manager to meet agreed performance measures;
  • Lead and performance manage your direct report(s). Proactively participate in the Performance Management process to ensure delivery of own, and the wider team's objectives.

  • A qualification of NFQ Level 8 (Hons Degree) or is committed to working towards achievement of same;
  • Minimum of 6 years O2C process experience, in a Shared Service Centre environment;
  • Proven knowledge and understanding of Order Management, Revenue Cycle and Accounts Receivable process and procedures;
  • Good understanding of balance sheet analysis, credit risk, and financial exposure management;
  • Proficient in Microsoft Office and knowledge of Oracle eBS an advantage;
  • Strong communication skills essential;
  • Proven track record of building strong relationships
Interested candidates should forward an up to date CV to or call me on 021 4297900

This job originally appeared on
Location Kildare
Date Added 77 days ago
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